Last Updated: January 2026
Welcome to Grubzo Mart ("we," "us," "our," or the "Company"). These Terms and Conditions ("Terms") govern your access to and use of our website located at grubzomart.com (the "Website") and any services, products, or content offered through the Website.
By accessing or using our Website, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.
Important: Please read these Terms carefully before using our services. These Terms constitute a legally binding agreement between you and Grubzo Mart.
To use our Website and services, you must:
If you are using the Website on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.
While you may browse our Website without an account, certain features such as order tracking and order history require account registration. When creating an account, you agree to:
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at info@grubzomart.com if you suspect unauthorized access to your account.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or for any other reason at our discretion.
We make every effort to display accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content are accurate, complete, or error-free.
All prices displayed on the Website are in Indian Rupees (₹) and include applicable taxes (GST) unless otherwise stated. Prices are subject to change without notice. The final price displayed at checkout, including all applicable taxes and shipping charges, is the amount you will be charged.
All applicable Goods and Services Tax (GST) is included in the displayed prices. GST breakdown will be provided on your invoice as per Indian taxation requirements.
Product availability is subject to change. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.
When you place an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order. Order confirmation does not guarantee acceptance; acceptance occurs when we ship the products.
We accept payment through Cash on Delivery (COD) and other payment methods as displayed during checkout. By providing payment information, you represent that you are authorized to use the payment method.
You may request order cancellation before the order is shipped by contacting our customer support. Once shipped, cancellation requests will be subject to our returns policy.
We may contact you to verify order details, especially for high-value orders or orders with inconsistent information. Failure to verify may result in order cancellation.
We currently ship to serviceable pin codes across India. Delivery availability is verified during checkout using pincode validation.
Standard delivery takes 5-7 business days from order confirmation. Delivery timelines may vary based on location, product availability, and other factors beyond our control.
Shipping charges, if applicable, are calculated based on delivery location and order value. Shipping charges will be clearly displayed before order confirmation.
Upon delivery, please inspect the package. If you notice any damage or discrepancy, report it immediately to our customer support and the delivery personnel.
For detailed shipping information, please refer to our Shipping Policy.
We offer a 7-day return policy for eligible products from the date of delivery. Products must be unused, in original packaging, and in resalable condition.
Approved refunds will be processed within 7-10 business days after we receive and inspect the returned product. Refunds will be credited to the original payment method.
Certain items may not be eligible for return, including personalized products, items without original packaging, and products damaged due to misuse.
For complete details, please refer to our Refund & Cancellation Policy.
All content on this Website, including text, graphics, logos, images, and software, is the property of Grubzo Mart or its content suppliers and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
To the maximum extent permitted by law:
Disclaimer: Products sold on this Website are intended for personal use. We are not responsible for any damage resulting from misuse, improper handling, or use contrary to product instructions.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.
Before initiating any legal proceedings, parties agree to attempt to resolve disputes through good-faith negotiation. You may contact us at info@grubzomart.com to discuss any concerns.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms.
For questions or concerns regarding these Terms, please contact us:
Email: info@grubzomart.com
Address: Grubzo India Private Limited
H-143, Sector-63
Noida, UP - 201301
India