Last Updated: January 2026 | DPDP Act 2023 Compliant
Grubzo Mart ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website at grubzomart.com and our services.
DPDP Compliance: This Privacy Policy is compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India and related data protection regulations.
By using our Website and services, you consent to the collection and use of your personal data as described in this Privacy Policy.
| Data Type | Examples | Purpose |
|---|---|---|
| Identity Data | Name, email address | Account creation, order processing |
| Contact Data | Phone number, delivery address | Order delivery, customer support |
| Transaction Data | Order details, payment method (COD/Online) | Order fulfillment, invoicing |
| Communication Data | Messages via contact form, email exchanges | Customer support, feedback |
| Data Type | Examples | Purpose |
|---|---|---|
| Technical Data | IP address, browser type, device information | Website functionality, security |
| Usage Data | Pages viewed, time spent, navigation patterns | Website improvement, analytics |
| Location Data | Pincode (for delivery verification) | Delivery serviceability check |
No Card Data Storage: We do not store any credit card, debit card, or UPI details. Payment processing is handled by secure third-party payment gateways in compliance with RBI Tokenisation Guidelines.
We use your personal data for the following purposes:
Under the DPDP Act 2023, we process your personal data based on:
We may share your personal data with:
We may disclose your information when required by law, court order, or government authority, or to protect our legal rights.
Your data is stored on secure servers located in India. We use industry-standard hosting providers with robust security measures.
While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
As a data principal, you have the following rights:
You can request information about what personal data we hold about you and how it's processed.
You can request correction of inaccurate or incomplete personal data.
You can request deletion of your personal data, subject to legal retention requirements.
You can withdraw consent for data processing at any time. This does not affect the lawfulness of processing before withdrawal.
You can lodge complaints about data processing with our Grievance Officer or the Data Protection Board of India.
To Exercise Your Rights: Contact our Grievance Officer at info@grubzomart.com. We will respond within 30 days.
We use cookies and similar technologies to:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Cart functionality, session management | Session |
| Analytics | Website usage analysis (Google Analytics) | 2 years |
| Preferences | Remember user settings | 1 year |
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.
We retain your personal data for:
After the retention period, data is securely deleted or anonymized.
For privacy-related concerns or to exercise your data rights:
Grievance Officer: Kanbarkar Shubham Sunilbhai
Email: grievance@grubzomart.com
Phone: +91 7340372566
Response Time: Within 30 days of receiving your request
Grubzo India Private Limited
H-143, Sector-63
Noida, UP - 201301
India
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Significant changes will be communicated via email or website notice.
Your continued use of our services after changes indicates acceptance of the updated Privacy Policy.